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Privacy Policy

A legal disclaimer

At Skin Wellness Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book appointments, or receive treatments and services at our clinic.
 

In order to provide our services safely and effectively, we may collect personal information including your name, contact details, date of birth, address, payment information, and any medical or health information relevant to your treatment. We may also collect information relating to your skin concerns, treatment history, and, where consent is provided, photographs to monitor treatment progress and outcomes. Information may be collected through our website, booking forms, consultation forms, email correspondence, telephone conversations, social media platforms, and during in-clinic appointments.
 

The information we collect is used to provide personalised skin treatments and recommendations, develop customised treatment plans, maintain accurate client records, process payments and bookings, communicate with you regarding your appointments and services, improve our client experience, and comply with any legal or regulatory obligations. Any health information provided to us is treated as confidential and is only collected and used for the purpose of delivering safe and appropriate treatments.
 

With your consent, we may take before and after photographs as part of your clinical record and to monitor treatment progress. We will always obtain your permission before using any photographs for educational, marketing, social media, or promotional purposes.
 

You have the right to request access to the personal information we hold about you and to request corrections if you believe any information is inaccurate, incomplete, or out of date. You may also opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe function provided in our communications.
 

If you have any questions regarding this Privacy Policy or the way we collect, use, or store your personal information, please contact Skin Wellness Clinic using the contact details provided on our website.

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